If you need to request a return, replacement, or refund, please contact EYDOVA through the Contact Us page and include your order number and a brief explanation of the issue.
Requests are reviewed based on the order status, product condition, the reason for the request, and applicable consumer protection laws. Please do not send an item back before receiving return instructions from us.
If your item arrives damaged, defective, or different from what you ordered, contact us as soon as possible and include photos where helpful so we can review the issue.
If a return is approved, we will provide the return instructions and any applicable refund details. Original shipping charges, where applicable, and return shipping costs may not be refundable unless required by law or the issue was caused by an error in fulfillment.